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Help at Home helpathome

Help at Home Sustainability/ESG

As one of the largest employers of home care workers in the country, we’re committed to making Home and Community-Based Services (HCBS) equitable and accessible for vulnerable populations in need of care.

We’re transforming care that impacts individual lives. That transformation impacts caregivers, clients, communities and the healthcare ecosystem. Our commitment to Environmental, Social and Governance (ESG) focuses on taking actions that not only improve satisfaction and quality of care outcomes, but also redefines what’s possible when people—and the clients they serve in their communities—are the focus of our organization.

Environmental Impact

We’re committed to continually improving the environmental sustainability of our operations and business activities and are focused on the future well-being of the world around us. By the very nature of our service-based caregiving operations in the home, we have substantially lighter impact to the environment than most companies. With a heavy remote-based administrative workforce, our business model also allows for a fairly small carbon footprint on the environment. Additionally, we intentionally make operational decisions based on the most efficient and effective branch office locations, which in turn match our caregivers with clients whose homes are as close in proximity as possible to reduce travel time for our caregivers.

Social Impact

At its core, Help at Home is focused on caring. Caring for individuals, caring for caregivers and caring for our communities. We’re focused on providing support that enable caregivers to be their best selves and to provide the very best care for our clients, helping them to live as independently as possible in their own homes, the preferred care setting. Review our inaugural Culture of Caring and Compliance Report.

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Governance Impact

Help at Home maintains robust policies governing the activities of the company and its directors, officers and employees. Many of these policies directly reflect our sustainability practices and priorities, touching on diverse matters such as human resources, compliance with healthcare laws, workplace health and safety, cybersecurity, privacy, conflict of interest and client protection.

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Check Out Our Award-Winning Employer Brand

We’re grateful to be recognized as an award-winning employer and service provider, recently named by Newsweek as “One of America’s Greatest Workplaces for Parents and Families”, as well recognized by Forbes as a “Best Employer” for several consecutive years. We value this recognition because it not only serves as motivation to continue purpose-driven work that impacts so many, but it’s direct feedback from those we serve — which is what our work is all about.

Become a Caregiver Today

  • More than
    66,000 employees
  • More than
    57,000 caregivers
  • Average caregiver tenure of
    4 years
  • 12-month retention rate
    68%